We present a straightforward flat rate shipping structure applicable to all our products.
Certain items come with a special promotion of complimentary shipping, as explicitly mentioned in the respective product listings.
Kindly be advised that we are incapable of delivering goods to PO Boxes and Parcel Lockers. However, we can dispatch small accessories and select monitor arms to these locations.
The estimated delivery transit times are provided by our shipping partners and initiate from the dispatch date at our warehouse. These time frames are based on business days, not the standard calendar days.
Despite our diligent efforts to ensure timely deliveries within the estimated frames, unforeseen delays beyond our control may arise. Should your order surpass 3 business days beyond the specified time frames, please get in touch with us, providing your name, order number, and order date.
Per our delivery partner's protocols, we cannot assure delivery to specific floors of your business, house, or apartment using stairs or elevators. Typically, our delivery partners drop items at ground floor levels or your front door.
Take note that shipping durations may be extended in rural and remote areas. We strive to engage the fastest delivery partner for your region to ensure prompt delivery.
Certain regional, rural, and remote areas may entail supplementary shipping charges. In such instances, a team member will contact you to discuss the additional cost or provide the option to cancel the order.
We value your comprehension and collaboration with our delivery policies. If you have inquiries or require further clarification, do not hesitate to reach out. Your contentment is our priority, and we strive to deliver the utmost service.
For comprehensive shipping and delivery details, please refer to our Shipping Information page.